as a result of COVID19, we have decided to modify our procedures.
As far as possible, the ADN Tourisme Fédération Nationale Des Organismes Institutionnels Du Tourisme (20th May 2020) good practice protocols will be applied at Les Touches.
Members of Les Touches will wear masks when welcoming short term rental tenants.
Keys are disinfected and left in the door for the tenant to use upon arrival.
Payment for accommodation is done prior to arrival, online using cards, we are trying to limit cash payments, apart for electricity usage, when cash will be left by the tenant on the kitchen counter, upon departure after verification of the electric metre.
The kitchen counter, cupboards, tables, coffee tables are all wiped with disinfectant in between tenants.
During times where the swimming pool is accessible, on Saturday mornings or check-out days, the swimming pool and its decking area will be closed to short term tenants. This leaves 24 hours in between the previous tenants and new ones arriving who will use the swimming pool. However, guests will still be able to enjoy the beautiful garden of Les Touches.
When tenants leave at 10:00am, cleaning is carried out between 10:00am and 14:00hrs and the rental accommodation is left vacant to air between 14:00hrs and 17:00hrs.
Social distancing is practiced between members of Les Touches and short- term holiday rental tenants. Communication will mainly be via email, SMS or phone in case of emergency.
Double cleaning, that is cleaning and then disinfecting is done for: switches, socket points, tables, chairs seating area and back, keys, door and window knobs, taps, shower trays, shower heads, sinks, toilets, towel holders. Other frequently touched wooden furniture surfaces are wiped with disinfectant.
Mirrors are cleaned with alcohol and floors are disinfected. In the individual rooms, sheets, pillowcases, cushion covers, towels, floor mats are all washed at 60 degrees Celsius for at least an hour and weather permitted dried in the open air for a couple of hours or tumble dried.
All decorative rugs have been removed from the B&B, to ease cleaning and disinfection of the floors upon guests’ departure.
The cleaning lady uses masks and gloves when cleaning the rental accommodation and changing bed linens.
If short term tenants are aware that they have COVID19 within 14 days of their departure from Les Touches, we kindly ask them to inform members of Les Touches and vice versa.
We hope to be able to do our utmost to limit propagation of COVID19 within Les Touches. Taking the time to appropriately clean and disinfect bedrooms, communal areas and air between arrival and departure of guests are paramount to the health and safety of our guests and ourselves. We therefore thank our guests in advance for adhering to our check in and check out times, to allow us sufficient time to do our work safely and provide them with a safe environment for their stay.